FAQs

FAQs

Where is The Winter Brand made?

The Winter Brand products are made in Canada. All of our products are designed and decorated at our Headquarters in Canada. And Products are sourced and manufactured from Canada in our own factory. Please contact us for more information.

Do you have a physical shop?

No, Currently we don’t have any physical shop.

Where can I buy The Winter Brand?

You can purchase The winter brand products directly on our website

Can I update my order?

Orders are sent to our production team as soon as the order is placed to ensure speedy fulfillment. If you need to change or cancel your order please contact us as soon as possible. If an order is marked as ‘fulfilled’ or ‘shipped’ we cannot cancel or modify your order and will have to follow our standard returns process.

Still need assistance?

If you're still unsure about any of our products, drop us a message via the form on our contact page.

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