The Winter Brand products are made in Canada. All of our products are designed and decorated at our Headquarters in Canada. And Products are sourced and manufactured from Canada in our own factory. Please contact us for more information.

No, Currently we don’t have any physical shop.

You can purchase The winter brand products directly on our website

We want you to love our product. If you change your mind you have 60 calendar days from the date you receive an item to return or exchange it

Orders are sent to our production team as soon as the order is placed to ensure speedy fulfillment. If you need to change or cancel your order please contact us as soon as possible. If an order is marked as ‘fulfilled’ or ‘shipped’ we cannot cancel or modify your order and will have to follow our standard returns process.